ORALZY
FAQ

Fraud alert me patient ka naam nahi, lamba code kyun dikhta hai?

"Possible duplicate bill item for patient …" aur "Collector … has high unallocated intake" alerts me abhi patient / staff ka naam nahi, andar ka lamba ID code dikhta hai (app ki known kami). Patient pehchanne ke liye detail me likhe item ke naam (jaise "RCT" billed twice within 5h) aur scan window ki date se Billing → Bills → Billing Hub me search karo.

Where in ORALZY: Insights → Clinic Health → AI & Alerts → Fraud Detection · Billing → Bills → Billing Hub

Bina-bill payment wale alert me collector ki jagah "unknown" bhi aa sakta hai jab payment par lene wale staff ka naam save na ho. Mobile par bhi yahi text aata hai. Ye sirf dikhane ki kami hai — ginti sahi hai.

Quick steps

  1. Alert ke detail me item ka naam aur ghante padho
  2. Billing → Bills → Billing Hub me us item / date se bills dhoondho
  3. Same patient ke do bill mile to jaancho

fraudduplicatecodecollectorunknownnaamid