Cancel ke baad package card se hat jaata hai aur wapas active nahi hota. Cancel se koi refund ya credit note apne aap nahi banta — package ka bill/payment jaisa tha waisa rehta hai. Usage bar 80% ya usse zyada hone par laal ho jaata hai; expiry 30 din se kam bache (ya nikal gayi) to "exp …" chip laal. Card sirf active packages dikhata hai. Session ghatane (use chadhane) ka kaam chart se nahi hota — Billing → Plans & Memberships → Packages → "Patient Usage" tab → "Use 1" (web; mobile app me ye card aur "Use 1" nahi hain). Visits section me bhi line aati hai "🎁 N active package…: … — manage in Money".
Patient ka package cancel kaise kare aur bache session kaise dekhe?
Patient chart → Sections → "Money" → Packages card me package ki row par 🗑 → "Cancel package "<naam>"? This cannot be undone." → "Cancel package" (rokna ho to "Keep it"). Bache session isi row par dikhte hain: "N / M sessions used · %" bar aur har treatment ka used/allowed (∞ = unlimited).
Where in ORALZY: Patient Care → Patients → Patient List · Patient chart → Sections → Money → Packages card → 🗑 · Billing → Plans & Memberships → Packages
Quick steps
- Chart → Sections → "Money" → Packages card
- Package row par 🗑 dabao
- "Cancel package" se pakka karo ("Keep it" = rehne do)
- Session use chadhana ho to Packages page → "Patient Usage" → "Use 1"