Wahi bank statement jo RGHS ke liye upload kiya — uski TREASURY ke alawa saari credit entry "👤 Patient payments" me aati hain. Match ka kram: (1) "UTR/ref se" — bank ka RRN/UTR = payment ka reference number (reception ne counter par likha ho); (2) "Amount + date se" — same amount ka sirf EK unmatched bank-mode payment ±3 din me; (3) "Naam + amount se" — bank me chhapa payer naam patient se mile AUR amount barabar (±7 din) — naam akela kabhi kaafi nahi, patient rishtedaar ke phone se pay karta hai. Do ya zyada candidate = "🙋 Confirm karein" (candidates dikhte hain, guess nahi). Pills: Confirm karein / Nahi mila / Mil gaya / Aapne joda / Cash jama / Chhoda hua. Row par "Patient chunein" → list ya search (naam/amount/reference) → "Yahi hai" = link; "Chhodo" = clinic ki income nahi; "Wapas" = undo. Cash-mode payment kabhi auto-match nahi; clinic ka apna cash deposit "💵 Cash jama" me. Neeche alag list "App me payment hai, bank me nahi dikha" — ya mode galat hai ya paisa sach me nahi aaya. Link/ignore sirf milaan ki entry par likhta hai — app ka payment ya bill nahi badalta.
Patient ka UPI bank me aaya, app ke payment se kaise milau?
Bank milaan → "👤 Patient payments" tab: RGHS ke alawa har bank entry app ke payment se milti hai — pehle UTR/RRN se, phir amount + date (±3 din, sirf ek hi candidate ho), phir naam + amount (±7 din). Do candidate ho to "🙋 Confirm karein" — aap "Patient chunein" → "Yahi hai". Cash entry kabhi auto-match nahi.
Where in ORALZY: Billing hub → Bank milaan → 👤 Patient payments (web + mobile)
Quick steps
- Bank statement upload karo (wahi jo RGHS ke liye)
- "👤 Patient payments" tab kholo — "Confirm karein" pehle dikhta hai
- Row par "Patient chunein" → sahi payment par "Yahi hai"
- Clinic ki income nahi to "Chhodo"; galti ho to "Wapas"
- "App me payment hai, bank me nahi dikha" list check karo