ORALZY
FAQ

Patient ka package expire ho gaya, validity kaise badhaye?

Bike hue package ki expiry badhane ka koi option nahi hai. Expiry bechte waqt tay hoti hai (sale ki date + template ki "Validity (days)"), aur template "Edit" karne se purane package ki expiry nahi badalti. Expiry ke baad "Use 1" dabane par "Package has expired" aata hai. Session phir dene ho to Packages → "Sell to Patient" se package dobara becho — nayi validity aur poore session ke saath.

Where in ORALZY: Billing → Plans & Memberships → Packages → Treatment Packages

Packages → "Patient Usage" me patient chuno — card par "Expires" date dikhti hai. Expiry ke baad bhi status "active" dikh sakta hai; jab koi "Use 1" dabata hai tab wo "expired" ho jaata hai (patient dobara chunne par card "expired" dikhta hai aur "Use 1" nahi aata). Patient chart ke Money section ke Packages card me expiry 30 din se kam ho ya nikal gayi ho to "exp …" chip laal hota hai. Dobara bechne par purane bache session nahi judte — naya package poore session se shuru hota hai; sirf bache treatments dene ho to unka chhota naya package banakar becho. Dobara bechne par bhi bill apne aap nahi banta. Aage ki sale ke liye template par "Edit" → "Validity (days)" badhao → "Update".

Quick steps

  1. Packages → "Patient Usage" → patient chuno, "Expires" dekho
  2. Session phir dene ho to "Sell to Patient" se package dobara becho
  3. Aage ke liye template par "Edit" → "Validity (days)" badhao → "Update"

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