Card abhi chal raha ho to nayi expiry purani expiry se judti hai; expire ho chuka ho to aaj se. Renew se bill NAHI banta — paisa lena ho to head ke naam Billing → Bills → "New Bill" se bill banao (card chal raha ho to us fee line par bhi card ka % katega). Cycle aur daam wahi rehte hain jo pehli sale par the. Koi bhi logged-in staff renew kar sakta hai. Card apne aap renew nahi hota (auto-charge ke liye payment mandate kisi screen se set nahi hota) — expiry se pehle WhatsApp reminder ke liye Setup → Settings → Auto Messages → Patient Messages (on/off) me "Family Health Card renewal nudge + auto-charge receipts" ON karo. Mobile: Family Card → Detail → "Renew".
Family Card renew kaise kare?
Billing → Plans & Memberships → Family Card → family par click ("📇 Detail") → "💳 Current Plan" me "Renew" → "Renew membership for one more cycle?" → OK. Expiry ek cycle (Yearly = 1 saal, Monthly = 1 mahina) aage badhti hai aur free cleanings / consults ki ginti reset ho jaati hai.
Where in ORALZY: Billing → Plans & Memberships → Family Card → Family Health Card · Setup → Settings → Auto Messages → Patient Messages (on/off)
Quick steps
- Family Card → family par click → "📇 Detail"
- "Renew" → OK
- Renewal ka paisa: Billing → Bills → "New Bill" se head ke naam bill