ORALZY
FAQ

Loyalty points bill par redeem kaise kare?

Abhi kisi bill screen (web ya mobile) me points redeem karne ka button nahi hai — points sirf jamaa hote hain aur ⭐ ledger me dikhte hain. Points se chhoot deni ho to: bill me utni chhoot haath se do, phir Memberships → "👥 Active Members" → patient ka ⭐ → "+/- pts" me minus points (jaise -200) + Reason → "Adjust".

Where in ORALZY: Billing → Plans & Memberships → Memberships → Memberships & Loyalty · Billing → Bills

Redeem ka hisaab "⭐ Loyalty Points" settings se: "₹ value per point (redeem)" (default 1), "Min points to redeem" (default 100), "Max redeem (% of bill)" (default 50) — haath se chhoot dete waqt inhi ka dhyan rakho, manual Adjust inhe check nahi karta. Balance 0 se neeche nahi jaata. ⭐ sirf un patients ki row par hai jinki membership bani hai; bina membership wale patient ka balance chart sidebar ke "⭐ N pts" chip me dikhta hai, par is page se adjust nahi hota. Ye 'Growth' add-on ka hissa hai — menu me na dikhe ya "This needs the Growth add-on" aaye to Setup → Plan & Help → Store se le sakte hain.

Quick steps

  1. Patient ka balance dekho (⭐ ledger ya chart ka "⭐ N pts")
  2. Bill me utni chhoot haath se do
  3. ⭐ → "+/- pts" me minus points + Reason (bill number) → "Adjust"

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