History me har entry: "Earned on payment", "Redeemed", "Manual adjustment", "Membership bonus" — note aur date ke saath, + hara / − laal. Kuch na ho to "No point activity yet." Khaali ya 0 likhne par "Enter points (+ or -)". Balance 0 se neeche nahi jaata. Galat entry delete nahi hoti — ulta adjust karo (+50 ke badle -50). Payment void / refund hone par points apne aap nahi katte — yahan se minus karo. Points ki koi expiry nahi hai. Program OFF karne par naye points judna band hota hai, purana balance rehta hai aur chart ka "⭐ N pts" chip chhup jaata hai. Koi bhi logged-in staff adjust kar sakta hai. ⭐ sirf membership wale patients ki row par hai. Mobile: Memberships → "Members" → ⭐ → "+/- pts" + "Reason" → "Add".
Patient ke loyalty points kaise dekhe aur haath se kam-zyada kaise kare?
Billing → Plans & Memberships → Memberships → "👥 Active Members" → patient ki row par ⭐ → "Current balance N pts" aur poori history dikhti hai. Badalne ke liye "+/- pts" me +50 ya -50 likho, "Reason (optional)" bharo → "Adjust". Entry "Manual adjustment" naam se judti hai.
Where in ORALZY: Billing → Plans & Memberships → Memberships → Memberships & Loyalty · Mobile: Billing → Plans & Memberships → Memberships
Quick steps
- "👥 Active Members" → patient ki row par ⭐
- Balance aur history dekho
- "+/- pts" me +N ya -N, Reason likho → "Adjust"