Screen par bhi likha aata hai: Dues & Credit me "Patient-wise: one row per patient, money already paid in advance is subtracted…" aur Patient AR me "Bill-wise: one row per open bill, each bill's own balance (advance paid is not subtracted here)…". Patient AR me sirf finalized / partial-paid bill aate hain aur buckets current (30 din tak), 31-60, 61-90, 90+ hain; web par pehle 50 bill (mobile par 30) dikhte hain. Dono me RGHS / scheme bill shaamil nahi. Kis patient se kitna lena hai — Dues & Credit dekho; kis bill par reminder / settle karna hai — Patient AR.
Dues & Credit aur AI Recovery ke Patient AR ka total alag kyun aata hai?
Dono alag tarah ginte hain: "Dues & Credit" patient-wise hai — ek patient ki ek row, patient ka pehle se jama (advance) paisa ghata kar, din due-date (Net Terms ke baad) se. "Patient AR" bill-wise hai — har khule bill ki alag row, bill ka apna baaki (advance nahi ghatta), umar bill date se. Isliye Patient AR ka total aksar zyada aata hai.
Where in ORALZY: Billing → Pending Payments · Billing → Pending Payments → AI Recovery
Quick steps
- Patient-wise baaki: Billing → Pending Payments → "Dues & Credit"
- Bill-wise baaki: Billing → Pending Payments → AI Recovery → "Patient AR"
- Fark aaye to dekho patient ka advance jama to nahi (Dues & Credit me "bill ₹X − paid ₹Y")