ORALZY
FAQ

Cheque se payment kaise darj kare aur cheque bounce ho jaye to kya kare?

Chart → "Bill / Collect" → "Collect payment" → bill tick / amount → Payment mode "Cheque" → "₹X received — record it". Web par cheque number likhne ka khana nahi hai (mobile "New Payment" sheet ke "Note" me likh sakte ho). Cheque bounce ho to owner/admin us receipt ko Visits → "Payments Received" → "🗑 Void" kare — bill ka baaki wapas khul jaata hai, phir patient se dobara paisa lo.

Where in ORALZY: Patient Care → Patients → Patient List · Patient chart → "Bill / Collect" → "Collect payment" · Patient chart → Sections → Visits → "Payments Received" · Billing → Day End

Receipt par "Payment Mode" CHEQUE aur "Txn Reference" "—" aata hai. Day End me cheque ka amount Cash drawer ke "Expected Cash" me nahi judta, aur uska alag card nahi — sirf Total me dikhta hai. Void ke liye us payment ke din ka Day End open hona chahiye — close ho to pehle owner/admin Billing → Day End me Reopen kare. Owner ne Action Guard me "Delete payment entry" chuna ho to PIN maanga jaata hai. Billing → Pending Payments ke chhote "💰 Record Payment" form me Cheque mode nahi hai — wahan se cheque mat chadhao, chart se karo. Bounce ke baad naya cheque / cash aaye to nayi entry karo.

Quick steps

  1. "Bill / Collect" → "Collect payment" → bill tick, amount
  2. Payment mode "Cheque" → "₹X received — record it"
  3. Mobile se kar rahe ho to "Note" me cheque no. likho
  4. Bounce: owner/admin Visits → "Payments Received" → "🗑 Void"
  5. Patient se naya cheque / cash lekar dobara darj karo

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