ORALZY
Concept

Ledger me "Refund issued", "Credit note issued" jaisi lines ka matlab kya hai?

Patient Ledger ki har line ka Description batata hai wo kya hai. "Debit (Bill)" me: bill (pehle treatment ka naam ya "Treatment bill") aur "Refund issued". "Credit (Paid)" me: "Payment received (cash / upi …)", "Credit note issued", "Written off — <wajah>", "Gift card used" aur "Earlier credit on this bill". "Ref" column me bill / receipt number, "Write-off", gift card ka code ya "Credit note" likha hota hai.

Where in ORALZY: Billing → Bills → Ledger → Patient Ledger · Patient chart → Sections → Money

Refund Debit me isliye hai kyunki paisa patient ko wapas gaya — uska bakaya utna badh jaata hai. Credit note aur write-off bill ka bakaya ghatate hain, isliye Credit me. "Gift card used" = bill gift card se chukaya gaya. "Earlier credit on this bill" = bill par pehle se laga credit jiska alag record nahi hai (purana data). Payment line me sirf patient ka hissa aata hai, RGHS / scheme ka paisa nahi. Credit note line ke "Ref" me abhi number ki jagah "Credit note" hi aata hai — CN number Billing → Bills → Credit Notes ke "CN #" column me milta hai. Line par click karke kuch nahi khulta; bill dekhna ho to Billing → Bills me number se dhoondo.

Quick steps

  1. Ledger me line ka Description aur "Ref" padho
  2. "Debit (Bill)" = bakaya badhane wali line, "Credit (Paid)" = ghatane wali
  3. CN ka number chahiye to Billing → Bills → Credit Notes kholo

ledgerrefundwriteoffgiftcardcreditnotedescriptionreflines