Card par line jaise "12 new this month", "45 kept / 60 booked (30d)", "8/20 due recalls rebooked", "5/9 plans accepted", "82% collected · ₹… due", "12% lost (…)", "4.6★ · 7 reviews (90d)", "10/25 re-booked" — ye wahi ginti hai. Data na ho to neutral score milta hai: recall / plan / reappointment ka 60, reputation ka 50 ("No reviews yet"). Vasooli card me RGHS / CGHS jaise scheme bills nahi gine jaate (wo paisa sarkar deti hai). Reputation = 60% rating (5★ = full) + 40% ginti (90 din me 10 review = full). Trend arrow (upar / neeche) abhi sirf New Patient Growth par asli hai (pichhle 30 din vs 60–90 din pehle); baaki cards par hamesha seedhi line aati hai.
Practice Health ke 8 metric cards ka score kaise ginta hai?
New Patient Growth = pichhle 30 din ke naye patient ÷ 20 (20 = 100). Schedule Utilization = pichhle 30 din me bani appointments me se kept (PT In / Engage / PT Out) ÷ 300. Recall Effectiveness = 90 din me due recalls me se kitne scheduled / completed. Treatment Acceptance = 90 din me present hue plans me se kitne accept hue. Vasooli (paid %) card = 90 din ke bills ka paid % (90 din se purane baaki par 20 tak minus). No-Show & Cancellation = 100 − 2.5 × lost %. Reputation = 90 din ke reviews. Reappointment Rate = 60 din me PT Out patients jinki agli appointment bani.
Where in ORALZY: Insights → Clinic Health → Practice Health → Practice Health Score
Quick steps
- Insights → Clinic Health → Practice Health kholo
- Kisi card par naam, score aur uske neeche ki line padho
- "suggested action(s)" khol kar sudhaar dekho