ORALZY
FAQ

"Username or email already taken" aaye to naya user kaise banaye?

Ye username (ya email) pehle se kisi login par hai — chahe wo dusri clinic me ho ya aapka purana band (deleted) user ho. Thoda alag username rakho, jaise priya.reception ya priya2, aur "Create User" dobara dabao.

Where in ORALZY: Setup → Admin → Users & Policy → User Management

Username chhote-bade akshar ka fark nahi maanta: "Raju" aur "raju" ek hi maane jaate hain, aur username hamesha small letters me save hota hai. Username poore ORALZY me alag hona chahiye, sirf aapki clinic me nahi. Staff Directory se login banate waqt yahi galti "Username or email is already registered" ke roop me aati hai.

Quick steps

  1. Username me naam ke saath clinic ya role jodo (jaise priya.reception)
  2. "Create User" dobara dabao

usernametakenduplicatealreadyemailcreateuser