ORALZY
FAQ

OneDrive me "Upload latest backup" dabaya, error kyu aaya ya file kyu nahi gayi?

Setup → Admin → Backups → "OneDrive" tab par OneDrive ka sign-in abhi bana hi nahi hai ("OneDrive setup is not complete"), isliye koi asli file OneDrive tak nahi jaati. "Upload latest backup" dabane par clinic login me aam taur par "No successful backup to upload" error aata hai; status "⚠ Sandbox (mock uploads)" hi rehta hai. Apni copy ke liye Setup → Integrations → Google Drive use karo.

Where in ORALZY: Setup → Admin → Backups → OneDrive Backup · Setup → Integrations → Google Drive

Page par peela box: "OneDrive cannot sign in yet, so uploads only run in sandbox (mock) mode — nothing reaches OneDrive. It stays switched off until ORALZY can export only your clinic's data." Raat wala server backup clinic ke naam par record nahi hota, isliye clinic ke liye "latest backup" milta hi nahi aur "No successful backup to upload" aata hai. Kabhi "Mock upload recorded (sandbox)" dikhe to bhi wo sirf nakli (sandbox) entry hai, asli upload nahi. Client ID / Secret / Remote folder bharke "Save" karne se bhi sign-in nahi hota. OneDrive section sirf owner / admin ko dikhta hai; baaki logon ko "Only the clinic owner or an admin can see OneDrive settings." aata hai. Mobile Backups screen me bhi OneDrive tab same hai.

Quick steps

  1. Setup → Admin → Backups → "OneDrive" tab kholo
  2. Peela "OneDrive setup is not complete" box padho — abhi OneDrive par asli backup nahi jaata
  3. Apni copy ke liye "Google Drive" tab → "Open Google Drive settings"

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