ORALZY
How-to

Recall patient ko call kiya?

Recall page par har row me "📞 Log call" — outcome chuno (No answer / Call back later / Appointment booked / Visited / Declined / Wrong number), next date, note, "Save call". Entry patient ke clinical notes me bhi jaati hai.

Where in ORALZY: Recalls page → row → 📞 Log call → outcome + next date + note → Save call (web); mobile → Recall screen → Log call

Recall list me call karke bhool jaana sabse aam gap tha — koi record nahi ki call hua, kya jawab mila. Ab Recall page (web) par row ke saamne "📞 Log call" hai: outcome dropdown — No answer / फ़ोन नहीं उठा, Call back later / बाद में कॉल, Appointment booked / अपॉइंटमेंट बुक, Visited / आ गए, Declined / मना किया, Wrong number / गलत नंबर — saath me "Next call / visit" date aur "Note (optional)", phir "Save call". Mobile Recall screen par wahi sheet. Outcome ke hisaab se recall ka status khud badalta hai (booked/visited aage badhte hain) aur har call patient ke communication log + clinical notes me "Recall follow-up call: <outcome> — note" ke roop me mirror hoti hai — smart case sheet ke Course of Care me follow-up ke roop me aati hai. Ye Patient Tracker ke "Log call" se alag jagah hai: Tracker ka log Calling Mode me jaata hai (note timeline + callback task), Recall ka log recall ke outcome par — dono patient ki file me dikhte hain, par ek ki entry doosre me nahi girti.

Quick steps

  1. Recall page me patient ki row dhoondo
  2. 📞 Log call dabao
  3. Outcome chuno, next call/visit date aur note daalo
  4. Save call — status update + clinical note ban jaata hai

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