Aaj se aage ki date chun hi nahi sakte; 1 saal se purani par "Visits older than 1 year are not allowed". Date dopahar 12 baje ki maani jaati hai, isliye subah aaj ki date chunne par "A visit cannot be in the future" aa sakta hai — dopahar ke baad chuno. Agar contact ki isse nayi asli visit pehle se hai to "Last" date peeche nahi jaati — sirf visit log me ek purani visit jud jaati hai. Ye ek nayi visit hai (Visits tab me bina officer ke, note "admin correction" ke saath), isliye visit ginti 1 badh jaati hai. Galti se bani visit ko hatane ka koi button nahi hai.
Field contact ki "Last met" date galat hai to kaise sahi kare?
Patient Connect → Leads & Outreach → Field Marketing → "Contacts" tab → contact ki row me "Last met" date box me sahi tareekh chuno. Isse us din ki ek purani visit ban jaati hai ("admin correction") aur contact ka "Last" aur due rang theek ho jaata hai.
Where in ORALZY: Patient Connect → Leads & Outreach → Field Marketing · Field Marketing → "Contacts" → contact row → "Last met"
Quick steps
- Field Marketing → "Contacts" tab kholo
- Contact ki row me "Last met" date box par click karo
- Sahi tareekh chuno — turant save hota hai