ORALZY
FAQ

Patient LTV ke Dormant ya VIP patients ko message kaise bheje?

Patient LTV page se seedha message nahi jaata — yahan sirf list aur naam / phone / UHID dikhte hain. Message ke liye Patient Connect → WhatsApp → WhatsApp Campaigns me audience chunkar campaign bhejo, ya ek-ek patient ko unke chart se.

Where in ORALZY: Insights → Clinic Health → Patients → Patient LTV · Patient Connect → WhatsApp → WhatsApp Campaigns

Page ka info box sujhav deta hai: VIP → premium offers, Dormant → WhatsApp winback, Loyal → referral asks. Par ye segments campaign ke audience me apne aap nahi aate — list dekh kar wahan filter / chunav khud karna hoga. Har WhatsApp message clinic ke wallet se katega. Patient ko bina zaroorat message na bhejo. WhatsApp Campaigns 'Growth' add-on ka hissa hai — menu me na dikhe ya 'Upgrade required' aaye to Setup → Plan & Help → Store se le sakte hain.

Quick steps

  1. Insights → Clinic Health → Patients → Patient LTV me "Dormant" ya "VIP" chuno aur list dekho
  2. Patient Connect → WhatsApp → WhatsApp Campaigns kholo
  3. Audience chuno aur campaign bhejo

dormantwinbackvipcampaignwhatsappmessage