ORALZY
FAQ

Patient ko jaldi appointment chahiye par calendar full hai — kaise manage karu?

Patient ko Today → Calendar → Online Bookings → Wait List me "Add Patient to Wait List" se daalo — reason, preferred date / time ke saath → "+ Add". Slot khulne par apne aap WhatsApp sirf tab jaata hai jab Smart Cancellation Recovery chalu ho; warna Open Slot Filler se invite bhejo ya phone karo.

Where in ORALZY: Today → Calendar → Online Bookings → Wait List

Registered patient chuno taaki wo Open Slot Filler ki candidate list me aaye; walk-in sirf naam + phone se bhi jud sakta hai. Smart Cancellation Recovery (Setup → Settings → Auto Messages) default band hai. Web ke default calendar me cancel ke baad promote prompt nahi aata. Booking ke baad Wait List me status 'booked' karo.

Quick steps

  1. Today → Calendar → Online Bookings → Wait List kholo
  2. Patient chuno ya walk-in naam/phone, reason, date, time bharo → "+ Add"
  3. Slot khulne par Open Slot Filler se invite bhejo ya phone karo
  4. Book karke status 'booked' karo

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