Ek hi number pe maa aur bete dono patients — messages kisko jayenge, confusion kaise roke?

Yeh chhote clinics me roz ka scene hai — bachhe ka record papa ke number pe bana hota hai.

Samjho system kya karta hai:

• Reminder / recall / birthday message us patient ke record wale number pe jaata hai, aur message me us patient ka NAAM hota hai.
• Do patients ka same number = ek phone pe dono ke messages — naam se hi farq pata chalega.
• Family linking (rishtey jodna) profiles ko link karta hai, number share karna alag cheez hai — linking se messages merge NAHI hote.
• Rok NUMBER par lagti hai: us number ke kisi bhi patient par SMS DND ho, number se STOP aaya ho, ya WhatsApp Contacts me Hold / Inactive ho — to us number ke SAARE patients ke saare messages (reminder, bill, campaign) ruk jaate hain.

Fix / best practice:

1. Jiske paas apna phone hai uske record me uska number daalo (patient file → ✎ Edit patient details).
2. Bachhon ke records me guardian ka number theek hai — bas guardian ko samjha do ki naam wale messages kis bachhe ke hain.
3. Ek member messages nahi chahta to batao ki DND poore number par lagega — us number wale sab patients ke message rukenge.