ORALZY
FAQ

Attendance me staff ka face match nahi hua, ab kya karna hai?

Punch save ho chuki hai, sirf review ke liye flag hui hai. Team → Members → HR Setup → HR Masters → "⚠ Face Review" tab me card par selfie aur reason line dekho, phir "✓ Verify" (asli banda tha) ya "✗ Reject" (proxy / buddy punch ka shaq). Reject sirf flag lagata hai, attendance delete nahi hoti. Ye tab sirf owner / admin ke liye hai.

Where in ORALZY: Team → Members → HR Setup → HR Masters · Tab: ⚠ Face Review

Punch kabhi block nahi hoti. Jab pehchaan pakki nahi hoti (selfie registered face se match nahi hui, ya border-line rahi aur phone ka fingerprint nahi tha, ya na face na phone) to attendance save hoti hai par owner ke review me jaati hai. Owner ko email aata hai (selfie aur "✓ Verify / ✗ Reject — right here" link ke saath) aur check-in / check-out par owner / admin ke phone par push bhi.

Har card par: selfie, staff ka naam, CHECK-IN / CHECK-OUT badge, time, "Score" (saath me "mismatch above …" ya "mismatch below …" — seema face engine ke hisaab se alag hoti hai, koi fixed 0.5 nahi), aur reason line: "⚠ No face, no phone — unverified punch", "⚠ Face borderline, not verified by phone", "⚠ Phone was right, but face did not match — suspected proxy" (sabse bada buddy-punch signal) ya "⚠ Face mismatch". "Note (optional)…" me note likh sakte ho; "↻ Refresh" se list taza hoti hai. Reject ke baad us din ki hajiri Team → Attendance → Today me haath se sudharo.

False alarm kam karne ke liye: Face Recognition tab me "📸 Re-register" se staff ka face dobara register karo, aur staff mobile app me "🔐 Link this phone" se apna phone jode. Receptionist jaise doosre login par tab "This tab is for the owner / admin only." dikhata hai. Mobile app ke HR Master screen me Face Review tab nahi hai, ye web par karo.

Quick steps

  1. Team → Members → HR Setup → HR Masters kholo
  2. "⚠ Face Review" tab me pending card ki selfie aur reason line dekho
  3. Sahi staff hai to "✓ Verify" dabao
  4. Shaq hai to "✗ Reject" dabao (sirf flag lagega), phir Team → Attendance → Today me us din ki hajiri theek karo
  5. Baar baar mismatch ho to Face Recognition tab me "📸 Re-register" karo aur staff se phone judwao

faceselfiemismatchproxybuddypunchverifyrejectreviewhajirichehra