Chinese phones (Xiaomi/Oppo/Vivo) app ko background me maar dete hain — isliye punch reminders/notifications nahi aate. Device Health passive capture karta hai: staff jab bhi ESS kholta hai, uske phone ka battery-optimization + "freezer" status record hota hai. HR web me 📱 Device Health tab me dekh kar bata sakta hai: "battery saver off karo, autostart allow karo". APK v1.8.0+ chahiye.
Staff ke phone pe notification nahi aata — Device Health se pata karo
"Ramesh ke phone me notification nahi aata" jaisi problems remote diagnose karo — Team → Members → HR Setup → HR Masters → "📱 Device Health" tab me har staff ke phone ki battery-optimization/freezer status dikhti hai.
Where in ORALZY: Team → Members → HR Setup → HR Masters → 📱 Device Health · Mobile: Header → My Account → Device Health (apna phone)
Quick steps
- Team → Members → HR Setup → HR Masters
- "📱 Device Health" tab
- Staff ka battery-optimization / freezer status dekho
- Staff ko battery saver off + autostart allow karwao