ORALZY
FAQ

Lab bill par "Delete" button kyu nahi dikh raha?

Teen wajah: (1) bill par payment aa chuki hai, (2) bill par credit note lag chuka hai ya wo khud credit note hai, (3) aap Owner / Accounts nahi ho. Payment wale bill ko Books → "🧾 Bills" → "Open" → "Credit note" se ulto — aaya paisa clinic ke advance me chala jaata hai.

Where in ORALZY: Lab side: ORALAB → Books → 🧾 Bills · Lab side: ORALAB → Setup → Staff & logins

Paise ka hisaab galat na ho isliye payment wala bill delete nahi hota. Galat payment likh di ho to pehle bill "Open" karke dekho; lab screen par payment hatane ka button nahi hai. Manager aur Technician ko Delete nahi dikhta — role Setup → "Staff & logins" me Owner badalta hai. Pehle se delete bill "Deleted" filter me hai.

Quick steps

  1. Bill par payment hai to "Open" → "Credit note"
  2. Role check: Owner / Accounts login se kholo
  3. Delete ho chuka bill "Deleted" filter me dekho

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