ORALZY
FAQ

Template ki Category Marketing rakhe ya Utility?

Editor ke "Category" me do option hain: "Marketing (offer, reminder, wish)" aur "Utility (appointment, bill, report)". Offer, festival, checkup bulane wala promotional message = Marketing; appointment, bill, report jaise kaam wala message = Utility. "+ New template" default Marketing par khulta hai. Har bheje gaye template message ka paisa WhatsApp balance se uski category ke rate par katta hai — Marketing ka rate aam taur par zyada hota hai.

Where in ORALZY: Patient Connect → WhatsApp → WhatsApp Templates · Setup → Plan & Help → Packs & Credits → WhatsApp Balance & Packs

Rate: WhatsApp hub ke upar "💰 WhatsApp Balance & Packs" ya Setup → Plan & Help → Packs & Credits → WhatsApp Balance & Packs → "💸 Per-message pricing" (Category / You pay). Template banana ya Meta ko bhejna balance se kuch nahi kaat-ta — paisa sirf message bhejne par. Meta category khud bhi jaanchta hai: promotional baat Utility me daali to reject (jaise INCORRECT_CATEGORY) ya category badal sakta hai. Draft / Rejected template me "✏️ Edit" se category badlo; Approved ya Meta reviewing me nahi badalti — "⧉ Make a copy" se naya bhejo. Authentication (OTP) category clinic editor me nahi hai.

Quick steps

  1. "+ New template" ya Draft card par "✏️ Edit" kholo
  2. "Category" me Marketing ya Utility chuno
  3. Rate dekhna ho to "💰 WhatsApp Balance & Packs" → "💸 Per-message pricing"
  4. "📤 Save + send to Meta"

categorymarketingutilitypromotionalofferratecategrycatagory