"Reached phone" me "Sent" bhi gina jaata hai, yaani wo bhi jinki delivery receipt abhi nahi aayi — ye "pakka pahuncha" ki nahi, "fail / ruka nahi" ki ginti hai. Pakka pahuncha dekhna ho to Status filter "Delivered" ya "Read" chuno. Calls me jo missed / no-answer / voicemail nahi thi wo Reached me judti hai. Search box ka shabd bhi tiles par lagta hai. Mobile par tiles: Total, Reached, Failed, Blocked, Email, Call. WhatsApp ki date-range ginti ki report Insights → Reports → All Reports me "WhatsApp Delivery" hai.
Sent Log ke upar Total aur Reached phone tile kya ginte hain?
Sent Log ke upar ke dabbe chuni hui date range aur filter ke hisaab se ginte hain: "Total" = saare messages + calls; "Reached phone" = jo Sent, Delivered ya Read hain (Failed / Blocked chhod kar); "Failed"; "Blocked (opt-out/cap)"; aur channel-wise "WhatsApp", "SMS", "Email", "Call".
Where in ORALZY: Patient Connect → WhatsApp → Sent Log · Insights → Reports → All Reports
Quick steps
- Sent Log me date range chuno
- Upar ke dabbe padho — Total, Reached phone, Failed, Blocked
- Pakka pahuncha dekhne ke liye Status "Delivered" ya "Read" chuno