ORALZY
How-to

Phone Number ID aur Access Token khud daal kar WhatsApp kaise jode?

Sirf tab jab one-click connect na chale. Setup → Integrations → Connect WhatsApp (Meta) → "OR — manual setup": "Phone Number ID *", "Access Token *" (permanent token), "WABA ID (optional)" bharo → "Save WhatsApp" → "WhatsApp Business API" card ka button "Enabled" karo → "Test Connection". Har value kahan milegi, "Setup Guide — where to find each value (click to expand)" me likha hai.

Where in ORALZY: Setup → Integrations → Connect WhatsApp (Meta) · Patient Connect → WhatsApp → WhatsApp Connection · Mobile: Patient Connect → WhatsApp

Setup Guide ke hisaab se: Phone Number ID Meta ke WhatsApp Manager → Phone numbers → number ki Settings me; Access Token Business Settings → System Users → Generate New Token (permissions whatsapp_business_messaging + whatsapp_business_management, Token Expiration "Never" — warna 60 din me message chup-chaap ruk jaate hain); WABA ID Business Settings → Accounts → WhatsApp accounts me. Webhook ka Callback URL aur Verify Token bhi usi guide me hai (mobile: WhatsApp Hub → "Settings" tab ka "Webhook URL" card, tap karke copy). Dhyan: "Save WhatsApp" button "Disabled" ko apne aap "Enabled" nahi karta — card ka pill khud dabao. Integrations ka "Test Connection" pehle save karta hai, phir yahi keys Meta se jaanchta hai ("WhatsApp not connected for this clinic yet" = number / token khaali). WhatsApp Connection → "Settings" tab me bhi manual form hai (Phone Number ID, Access Token, Business Account ID, Verify Token, App Secret → "💾 Save to Server (Encrypted)"); wahan Phone Number ID, Access Token aur Business Account ID teeno bhare hon tabhi number chalu hota hai — ek bhi khaali chhod kar save kiya to number band ho jaata hai. Wahan ka "🔌 Test Connection" sirf batata hai ki abhi jo number chal raha hai (apna ya ORALZY common) Meta par zinda hai. Mobile: WhatsApp Hub → "Settings" → "Meta credentials" → "Save credentials". Sirf owner/admin save kar sakte hain, aur ye form ORALZY approval ke baad hi dikhta hai.

Quick steps

  1. Setup → Integrations → Connect WhatsApp (Meta) → "Setup Guide — where to find each value (click to expand)" kholo
  2. Meta se Phone Number ID, permanent Access Token aur WABA ID copy karo
  3. Khaane bharo aur "Save WhatsApp" dabao
  4. "WhatsApp Business API" card ka pill "Enabled" karo
  5. "Test Connection" dabao

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