Undo ke baad duplicate file list me wapas aa jaati hai aur uski profile (allergy, notes, photo, scheme) waise hi hoti hai; sirf uske purane bills / appointments WINNER par hi rehte hain — isliye details copy karke dobara merge karna safe hai. Undo sirf owner / admin kar sakte hain. 72 ghante ke baad normal list / search me duplicate file nahi milti — patient se poochh kar WINNER me details dobara bharo, ya ORALZY support se baat karo. Aage se: merge se pehle duplicate file khol kar uski allergy, alerts aur scheme number WINNER me daal do.
Merge ke baad duplicate ki allergy, staff alert ya RGHS detail gayab, kya kare?
Merge sirf records (bills, appointments, treatments, X-ray, Rx…) WINNER par le jaata hai; duplicate ki apni profile details — allergy / medical history list, internal notes aur staff alert popup, photo, scheme (RGHS) aur OPD number — chhupi duplicate file par hi reh jaati hain. 72 ghante ke andar ho to "📜 Merge History" me "Undo" karo, wapas aayi duplicate file se details WINNER me bharo, phir dobara merge karo.
Where in ORALZY: Patient Care → Patients → Find Duplicates · Patient chart → ✏️ Edit patient details
Quick steps
- Find Duplicates → "📜 Merge History" kholo
- Status "undoable" wali us row par "Undo" dabao aur confirm karo
- Patients list refresh karke wapas aayi duplicate file kholo, allergy / alerts / scheme note karo
- WINNER file me ye details bharo
- Find Duplicates me "Re-scan" karke dobara merge karo