Har metric ke saath Code, Category (Safety / Quality / Efficiency / Patient / Staff / Financial / Other), Unit, Target aur Direction (Lower is better / Higher is better) hota hai. Targets jaise: OPD wait 20 min, sentinel 0, medication error 2%, NSI 2%, sterilization fail 0%, hand hygiene 80%, no-show 10%, X-ray redo 2%, incomplete records 0%, equipment downtime 6 hrs. Register wale 16: BMW handovers collected, Daily cleaning rounds, Visit records closed, Toilet cleaning, Linen sanitised, Record requests provided, Prescriptions with dose & duration, Pain reassessed, Verbal orders read back, Verbal orders countersigned, Spore tests passed, Class 6 / TST strips passed, Bowie-Dick passed, Housekeeping audit score, Stock variance, Daily emergency box checks. Pehli baar page kholte hi agar clinic me koi metric nahi hai to ye apne aap jud jaate hain. Owner / admin "Seed NABH Benchmarks" se baad me aaye naye standard metrics jod sakte hain (jo pehle se hain wo skip hote hain). Apna alag KPI "New Metric" se bana sakte ho. Ye 'NABH Compliance' add-on ka hissa hai — menu me na dikhe ya 'Upgrade required' aaye to Setup → Plan & Help → Store se le sakte hain.
KPI Register me kaunse quality indicators hote hain aur kitne?
NABH → NABH → NABH Hub → KPI Analysis me 26 standard indicators aate hain: 10 NABH benchmark (OPD Waiting Time, Sentinel Events Count, Medication Error Rate, Needle-Stick Injury Rate, Sterilization Failure Rate, Hand Hygiene Compliance, Appointment No-Show Rate, X-ray Redo Rate, % Incomplete Case Records, Critical Equipment Downtime) + 16 jo NABH registers se khud bante hain (cleaning, BMW handover, spore test, Bowie-Dick, stock variance, ER box check…).
Where in ORALZY: NABH → NABH → NABH Hub → KPI Analysis · Mobile: NABH Hub → Master Lists → Quality Metrics (KPI)
Quick steps
- NABH → NABH → NABH Hub → KPI Analysis kholo
- Monthly grid me har row ek indicator hai: Code, naam, formula aur Target dikhta hai
- Naye standard metric chahiye to owner / admin "Seed NABH Benchmarks" dabaye