ORALZY
FAQ

Lab bill me "rate missing" ya "No rate for this product" aaye to kya kare?

Us product ka rate rate card me nahi hai, isliye line ₹0 par hai. Draft bill kholo → laal line par "Type a rate" → "Rate ₹ per unit" + "Why this rate (e.g. agreed on phone)" (zaroori) → chaho to tick "Save ₹… in the rate card for "<material>"" → "Save rate". Phir "Finalize".

Where in ORALZY: Lab side: ORALAB → Books → Invoicing → draft bill · Lab side: ORALAB → Clients → Pricing & Contracts · Treatment → Lab

Typed rate line par "typed rate" aur "Why: …" ke saath dikhta hai; badalna ho to "Change typed rate", wapas rate card ka rate chahiye to "Use rate card again". Rate card me save wala tick sirf Owner / Accounts ko dikhta hai (baaki ko message: "Only the owner or accounts can change the rate card"). Rate ₹0 se zyada ho ("Type a rate more than ₹0") aur wajah likhi ho ("Write why this rate (e.g. agreed on phone)"). Hamesha ke liye theek: Clients → "Pricing & Contracts" me us product ka "Rate ₹" bharo → "Save rate card".

Quick steps

  1. Books → "Invoicing" me draft bill kholo
  2. Laal line par "Type a rate" dabao
  3. Rate aur wajah likho; chaho to rate card me save ka tick lagao
  4. "Save rate" → phir "Finalize"

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