ORALZY
FAQ

Lab me clinic ka naya message kaise pata chale aur saari chats kahan hain?

Clinic ka message aate hi left rail me "Cases" par laal ginti, Case Inbox ke upar laal patti "๐Ÿ’ฌ N new message(s) ยท in M case(s) โ€” open the cases with a red border" aur us case card par laal border + "๐Ÿ’ฌ N". Saari chats ek jagah: Cases โ†’ "๐Ÿ’ฌ Messages" โ€” WhatsApp jaisi list (patient ยท clinic, aakhri message, samay, hari unread ginti).

Where in ORALZY: Lab side: ORALAB โ†’ Cases โ†’ ๐Ÿ’ฌ Messages ยท Lab side: ORALAB โ†’ Cases โ†’ Case Inbox ยท Treatment โ†’ Lab

Permission di ho to browser notification bhi aata hai ("๐Ÿฆท Clinic message" โ€ฆ "open Case Inbox") โ€” header me "๐Ÿ”” Turn on notifications" dabakar ek baar Allow karo. Case kholte hi uske messages read ho jaate hain aur ginti hat jaati hai. "๐Ÿ’ฌ Messages" me khatam / cancel hue case neeche "๐Ÿ“ Past cases (N)" me band rehte hain โ€” purani chat delete nahi hoti. Clients โ†’ "Messaging" alag inbox nahi hai โ€” wo "Open Case Inbox" par bhejta hai. List har 20 second me (aur naya message aate hi turant) taaza hoti hai.

Quick steps

  1. Left rail me "Cases" par laal ginti dekho
  2. Cases โ†’ "๐Ÿ’ฌ Messages" kholo โ€” jis chat par hari ginti ho use kholo
  3. Notification chahiye to "๐Ÿ”” Turn on notifications" dabakar Allow karo

unreadnotificationbadgemessagesthreadspastcasesalertnaya