Naya case lab ke Case Inbox me "New" aata hai aur pipeline ke pehle stage par. Files case chat me pehle message ki tarah jaati hain. Pickup: "What is ready?" + "When can the rider come?" → lab ki Delivery Trips me pickup request; status "Waiting" / "Rider on the way" / "Picked up"; 3 se zyada khuli pickup nahi ("You already have pickups waiting — the lab will come for those first"). "Pay now" lab ke UPI ka pay link kholta hai — UPI set na ho to "Online payment is not set up — please contact your lab". Dentist ko lab ka kharcha, QC, technician ya andar ke notes kabhi nahi dikhte. Link galat / revoke: "This portal link is invalid or has been revoked."; band: "This portal is currently disabled — contact your lab".
Lab ke portal link par dentist kya kya kar sakta hai?
Link kholte hi "Hi, <clinic>" aur upar "₹… due" ya "₹… advance". Tabs: "My Cases" (har case ki patti Received → In production → Finishing → Ready, expected date, overdue / "On hold", "Messages & files"), "＋ New Case" ("What do you need? *", material, shade, tooth, units, rush, notes, photos / scans → "Send to lab"), "Pickup" ("Request pickup") aur "Invoices" (Billed / Paid / Outstanding, "Pay now").
Where in ORALZY: Lab side: dentist ka portal link (oralzy.com/client-portal/…) · Lab side: ORALAB → Clients → Client Portal · Treatment → Lab
Quick steps
- Dentist link kholta hai — "My Cases" me apne case dekhta hai
- Naya kaam "＋ New Case" → "Send to lab"
- Kaam taiyaar ho to "Pickup" → "Request pickup"
- "Invoices" me bill dekh kar "Pay now"