ORALZY
FAQ

Fraud Detection kaun chala sakta hai aur "Scan failed" kyun aata hai?

Fraud Detection scan sirf owner aur admin chala sakte hain. Doctor, receptionist ya baaki staff kholein to "Scan failed: Forbidden: insufficient role" aata hai (mobile: "Couldn't load"). Page khulte hi ek scan (Last 30 days) apne aap chalta hai.

Where in ORALZY: Insights → Clinic Health → AI & Alerts → Fraud Detection · Mobile: Clinic Health screen → AI & Alerts

Scan kuch save nahi karta, kisi ko message nahi bhejta aur apne aap raat ko nahi chalta — har baar page kholne ya "Run Scan" dabane par taaza gina jaata hai. Purana result yaad nahi rehta; screenshot ya note khud rakho. Auditor login aur CA login ko bhi ye scan nahi milta — sirf owner / admin. Mobile: "Couldn't load" par "Retry".

Quick steps

  1. Owner ya admin login se Fraud Detection kholo
  2. Error aaye to apna role Setup → Admin → Users & Policy → User Management me check karwao
  3. Phir "Run Scan" dabao

fraudscanfailedforbiddenowneradminrolepermission