PIN galat ho to "Wrong PIN"; PIN box band kar diya to kaam nahi hota (jaise "PIN not accepted — bill NOT cancelled."). "Finalize" par PIN kabhi nahi maangta. Fingerprint method chuna ho to mobile app par ye kaam nahi hote — web se karo ya PIN method chuno. PIN bhool gaye to admin isi page par aapke naam ke aage "Re-issue PIN" dabata hai (naya PIN screen par dikhta hai, email ho to email bhi). Chart ke "New bill" par bhi "Create bill" wala PIN lagta hai.
Bill banate, edit, cancel ya delete karte waqt PIN kyu maangta hai?
Owner / admin ne Setup → Admin → Users & Policy → Action Guard me "Enable Action Guard" ON karke Billing ke actions tick kiye hain: "Create bill", "Edit bill", "Cancel bill", "Issue credit note", "Delete bill (to Recycle Bin)". Tab us kaam par "Enter your PIN" aata hai — apna 4-digit Action PIN do; jisne PIN diya uska naam audit log me jaata hai.
Where in ORALZY: Setup → Admin → Users & Policy → Action Guard · Billing → Bills
Quick steps
- Owner / admin: Setup → Admin → Users & Policy → Action Guard kholo
- "Enable Action Guard" ON, Method "PIN"
- "Which actions need verification?" me Billing ke actions tick karo → "Save config"
- Staff ko unka Action PIN do ("Re-issue PIN")