Pehle visit ka poora rasta ek hi line me: patient register karo (naam, phone, DOB/age — phone hi baad me WhatsApp, review aur portal ka rasta hai, isliye galat number ka matlab hai poora follow-up marr gaya), appointment banao ya walk-in chair par bhejo, status aage badhao taaki din ka board sach bole. Doctor chart bharta hai — chief complaint, findings, treatment. Jahan consent chahiye (surgical/RCT/extraction jaisa kuch bhi) wahan consent pehle, kaam ke baad nahi; consent print A4 par QR ke saath aata hai. Kaam ke baad bill banao — bill finalize hone par hi wo outstanding me ginta hai, draft nahi ginta. Payment lo aur mode sahi daalo (cash daala to wo din ke cash reconciliation me aayega, aur galat mode se day-end ka farak aata hai). Aakhir me next appointment ya recall set karo — yahi ek step hai jo "patient wapas aaya" aur "patient kho gaya" ke beech farak banata hai.
Naye patient ka pehla visit — receptionist ke liye step-by-step kya karna hai?
Register → chair par bhejo → doctor chart bharega → bill → payment → next appointment. Do cheezein jo aksar chhoot jaati hain: consent aur phone number verify.
Where in ORALZY: Today hub → Appointments/Calendar → patient chart → Billing → Payment
Quick steps
- Naya patient register karo — phone number dhyaan se
- Appointment banao ya walk-in chair par bhejo
- Status update karo (waiting → engage → PT out)
- Consent chahiye to kaam se PEHLE lo
- Doctor chart bhare — complaint, finding, treatment
- Bill banao aur FINALIZE karo
- Payment lo — mode sahi chuno
- Next appointment ya recall set karo