Web: patient chart → Edit (patient details) → "Govt / TPA scheme patient?" tick → scheme RGHS → Scheme numbers card ke neeche "RGHS claim kahan pahuncha · portal se apne aap". Mobile: patient → Edit patient → wahi section. Card sirf RGHS-scheme patient par, feature super-admin se on ho tab. Har row ek OBSERVATION hai — samay, label (Portal par darj / Pre-auth pending / Pre-auth approved / Pre-auth reject / Admit hua / Discharge hua / Claim submit / Process me hai / 🔔 Query aayi hai / Query ka jawab diya / Claim approved / ✅ Paisa release / Claim reject / ⚠️ Portal ne kuch naya kaha) aur neeche portal ke apne shabd ("portal: …"). Claim/OPD/Day-Care number aur portal ke amount bhi dikhte hain ("ORALZY billing se alag"). Query/reject/unknown row par "Dekh liya" button. Khali card: "Abhi is patient ka koi portal status nahi mila". SAAF BAAT: portal ka reader tab likha jayega jab Portal recon se page ka dhaancha mil jaye — tab tak status nahi aayega aur tracker "abhi tak ek bhi status nahi padha" dikhayega.
RGHS claim ka status app me kaise dekhu, portal kholna padega?
Patient ke Edit form me "RGHS claim kahan pahuncha" card hai — status clinic ke desktop tracker se apne aap aata hai, portal kholna nahi padta. Feature super-admin se on hota hai; portal reader abhi recon ke baad poora hoga, tab tak card khali rahega.
Where in ORALZY: Patient chart → Edit → Govt / TPA scheme patient → "RGHS claim kahan pahuncha" (web) · Patient → Edit patient → same section (mobile)
Quick steps
- Patient ka scheme RGHS set ho (Edit → Govt / TPA scheme patient)
- Usi form me neeche "RGHS claim kahan pahuncha" card dekho
- Row ke neeche portal ke apne shabd padho — label se zyada wahi sach hai
- Query/reject par "Dekh liya" dabao taaki alert band ho
- Card khali ho to Settings → RGHS claim tracking me tracker ki health dekho