ORALZY
FAQ

Tele-consult ke baad auto bill aur follow-up message kab jaata hai?

Setup → Settings → Auto Messages → Tele-Consult me "Auto-bill on session end" ON (default) aur "Fee per consult (₹)" 0 se zyada ho, aur call "Min duration to bill (sec)" (default 60) se lambi chali ho, to session end hote hi bill banta hai ("Tele-Consultation (N min)") aur patient ko "Follow-up template" wala WhatsApp bill line + UPI pay link ke saath jaata hai.

Where in ORALZY: Setup → Settings → Auto Messages → Tele-Consult · Treatment → Clinical → Consult & Voice → Telemedicine

Follow-up message SIRF auto-bill banne par jaata hai — bill nahi bana to follow-up bhi nahi. Placeholders: {{patient}} {{billLine}} {{clinic}}. Session ka join / end mobile app ke Tele-Consult session screen se record hota hai; web TeleMed page se consult kiya to bill khud banao. Panel ke neeche "📊 Lifetime: N sessions · ₹X billed" auto-bill wale consult hi ginta hai. Galat auto bill bana ho to use Billing me normal bill ki tarah cancel karo.

Quick steps

  1. Setup → Settings → Auto Messages → Tele-Consult kholo
  2. "Fee per consult (₹)" aur "Min duration to bill (sec)" bharo
  3. "Auto-bill on session end" tick rakho
  4. "Follow-up template" check karo → "💾 Save"

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