"past due" tab dikhta hai jab auto-renew ka charge fail ho — auto-renew abhi kisi screen se set nahi hota, isliye aam taur par ye nahi dikhega. Expiry ki date nikalne ke baad bhi list / Detail me card "active" dikh sakta hai (koi roz ka check use "expired" nahi karta), par bill par uska discount band ho jaata hai — aise card ko "Renew" karo. Bina card wali family ki row me "No plan" aur "Sell plan" button. Row par click = "📇 Detail". Mobile par box ke naam: Households, With plan, Annual MRR, Expiring 30d.
Family Card page ke Households, Annual MRR, Expiring 30d aur "past due" ka matlab?
Upar ke 4 box: Households = kitni families bani; With Active Plan = jinka card chal raha hai; Annual MRR = chal rahe saare cards ka saal bhar ka daam jod kar (monthly card ×12) — ye mila hua paisa nahi; Expiring 30d = jin cards ki expiry 30 din ke andar hai (ya nikal chuki hai). List me laal ⚠ date = 30 din se kam bache.
Where in ORALZY: Billing → Plans & Memberships → Family Card → Family Health Card
Quick steps
- Billing → Plans & Memberships → Family Card kholo
- Upar ke 4 box padho
- Laal ⚠ wali families ko "Renew" ke liye yaad dilao