Chart se family banne par naam head ke naam ke aakhri shabd se "<surname> Family" ban jaata hai, aur phone / address us waqt ke head ke record se copy hote hain — baad me patient ka phone badalne se family ka phone nahi badalta. Family Card ka renewal reminder isi family phone par jaata hai (na ho to head ke phone par), isliye galat phone ho to reminder galat number par jaayega. Head pehle se kisi family me ho to wo nayi family nahi bana sakta ("PATIENT_ALREADY_IN_FAMILY"). Unlink sirf owner / admin kar sakte hain; baaki ko "Forbidden: DELETE restricted to owner/admin/super_admin" aata hai.
Galat family ban gayi ya family ka naam ya phone galat hai, kaise sudhare?
Abhi kisi screen (web ya mobile) par family ka naam, primary phone ya address badalne ka option nahi hai, aur family delete karne ka button bhi nahi hai. Galat member ho to owner / admin Family Card → "📇 Detail" → member ke aage "Unlink" se hata sakte hain; head ko hataya nahi ja sakta. Naam / phone badalna ya poori family hatani ho to ORALZY support se karwana hoga.
Where in ORALZY: Billing → Plans & Memberships → Family Card → Family Health Card · Patient Care → Patients → Patient List · Patient chart → Sections → ⋯ More → Family
Quick steps
- Family Card → family par click → "📇 Detail" me naam, phone aur members dekho
- Galat member: owner / admin us member ke aage "Unlink" dabaye
- Naam / phone badalna ya family hatana ho to ORALZY support se baat karo