Void hote hi bill ka baaki wapas khul jaata hai, isliye sahi entry turant karo, warna patient ka diya paisa gayab dikhega. Purani date chahiye to owner pehle Setup → Admin → Users & Policy → Back-dated Entry ON kare — tab drawer me "Payment date (back-date)" aata hai (aaj se aage ki date nahi chun sakte). Us din ka Day End close ho chuka ho to void aur nayi entry dono se pehle Billing → Day End me us din ko Reopen karwao (owner/admin), warna "Day … is closed. Reopen the day-end closure first to make changes." aata hai. Void ki gayi UPI receipt ka UTR us purani receipt par pada rehta hai — dobara entry me wahi UTR daalne par error aa sakta hai, isliye UTR box khaali chhodo. Receptionist void nahi kar sakti — owner/admin ko bolo.
Payment galat amount, mode ya date me darj ho gayi, edit kaise kare?
Darj payment ko edit karne ka button app me (web ya mobile) nahi hai. Tarika: owner/admin us receipt ko Patient chart → Sections → Visits → "Payments Received" → "🗑 Void" kare, phir "Bill / Collect" → "Collect payment" me sahi amount aur sahi Payment mode se dobara "₹X received — record it" karo. Nayi receipt (naya PMT number) banti hai.
Where in ORALZY: Patient Care → Patients → Patient List · Patient chart → Sections → Visits → "Payments Received" → "🗑 Void" · Setup → Admin → Users & Policy → Back-dated Entry · Billing → Day End
Quick steps
- Owner/admin: Visits → "Payments Received" me galat receipt par "🗑 Void" → "Void ₹X"
- "Bill / Collect" → "Collect payment" kholo
- Sahi bill tick karo, sahi amount aur sahi Payment mode chuno
- Purani date ho to "Payment date (back-date)" chuno (Back-dated Entry ON hona chahiye)
- "₹X received — record it" dabao