ORALZY
FAQ

Credit note me "positive quantity and price" ya "unit price" error aaye to kya kare?

Credit note ki har line me Description, Qty aur "Unit ₹" (0 se zyada) zaroori hai. Bill me ₹0 wali line (jaise free consultation) ho to "Every item needs a description and unit price" ya "Each credit-note line needs a positive quantity and price." aata hai — Billing → Bills → Credit Notes ke form me us line ko × se hata do, phir "Issue CN ₹X".

Where in ORALZY: Billing → Bills → Credit Notes

Doosre error: "GST X% is not a valid rate for a credit-note line." → GST% me 0, 0.25, 3, 5, 12, 18 ya 28 hi daalo; "Reason is required for audit" → "Reason for credit *" bharo; "Select a bill to credit" → bill chuno; "Cannot credit a draft bill" → bill pehle Finalize karo. Mobile Billing screen par "Bill has no line items to credit." aaye to bill purane format ka hai — web ke Credit Notes page se banao (wahan purane bill ki lines bhi aa jaati hain). Bills list ka "Credit Note" button ₹0 wali line hata nahi sakta, isliye aise bill ka credit note Credit Notes page se hi banao.

Quick steps

  1. Billing → Bills → Credit Notes → "+ Issue Credit Note" → bill chuno
  2. ₹0 wali line × se hatao
  3. GST% sahi slab me rakho, reason likho
  4. "Issue CN ₹X"

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