Insurance page ke claim kisi bill se jude nahi hote (web ke '+ New Claim' me bill chunne ka option nahi), isliye settled amount kisi bill ya din ki jama raashi me apne aap nahi judta. TPA ne kam paisa diya to baaki patient se lo ya Pending Payments ke write-off se band karo (clinic ki policy ke hisaab se). Payment darj karte waqt Day End lock aur payment ke apne niyam lagte hain. Policy ka 'Used ₹' bhi apne aap nahi badhta — Pre-Auth Verify me policy 'Edit' karke update karo.
Claim settle kiya phir bhi bill me due kyu dikh raha hai?
Claim ka 'Settle' sirf Insurance page ka record hai — isse patient ke bill par koi payment nahi judta, isliye due waisa hi rehta hai. TPA ka paisa aane par patient ke bill par payment khud darj karo: patient chart → 'Money' → '₹ Bill / Collect payment'. Patient ka co-pay / non-covered hissa bhi isi tarah lo.
Where in ORALZY: Billing → Insurance & RGHS → Insurance · Patient Care → Patients → Patient List · Patient chart → Money → '₹ Bill / Collect payment'
Quick steps
- Claims tab me claim 'Settle' karo (record ke liye)
- Patient Care → Patients → Patient List se patient kholo
- Chart me 'Money' → '₹ Bill / Collect payment' se TPA ka aaya paisa bill par darj karo
- Baaki co-pay patient se lo