"EMI (bill)" kist roz subah 10 baje (IST) due date nikalne par "overdue" banti hai; aisi kist owner ki Daily Pending Report me "EMI/instalment overdue" me bhi aati hain. UPI Autopay mandate me debit ruk gaya ho to uska status "Failed" dikhta hai (web par page khulne / "Sync" ke baad). Mobile Payment Schedules screen me bhi "Instalments" se wahi status dikhta hai. Bakaye ki vasooli: Billing → Pending Payments → Reminders (Dunning) ya AI Recovery. Mobile "EMI Plans" screen ki kist kabhi apne aap "overdue" nahi hoti — wahan due date dekh kar khud pehchano.
Kis patient ki EMI kist overdue hai, kaise dekhe?
Purane "EMI (bill)" plan me: Billing → Bills → EMI & Autopay → "Schedules" tab → row ka "Instalments" — har kist card par "#1 · overdue" jaisa status aur due date. "Fixed Total (EMI)" plan me kist-wise list ya overdue abhi nahi dikhta. Patient ka asli bakaya Billing → Pending Payments ("Dues & Credit") ya patient chart ke bill / bakaya hisse me dekho.
Where in ORALZY: Billing → Bills → EMI & Autopay → Payment Schedules · Billing → Pending Payments · Setup → Settings → Auto Messages → Daily Pending Report
Quick steps
- "Schedules" tab me "EMI (bill)" row par "Instalments" dabao
- "overdue" likhi kist aur due date dekho
- Bakaya ke liye Billing → Pending Payments kholo